Most Frequently Asked Questions and Answers

Here are the most commonly asked questions in each category. If your question is not answered below, then please go ahead and contact us.

I just ordered a set of modern desk accessories, when will it ship?

Deskology makes every effort to fulfill orders in a timely manner, which is usually within 2 business days. In some cases, due to unforeseen reasons, the process may take longer. In situations where an item has an expected delay or build time, the approximate ship date will be communicated as best as possible.

I am having trouble getting correct shipping prices/availability to my address, what should I do?

If you are experiencing problems placing an order due to our shopping cart not providing appropriate shipping options/price, please contact us and we will work out an alternative for you ASAP.

How can I track the shipment of my order?

When available, tracking information is provided in all shipment confirmation emails.

Do you charge tax?

Only for Pennsylvania state residents.

Do you take returns?

To keep it simple for everyone, Deskology will only grant returns if the package has been un-opened and in the original packaging. If there was a error with your order then contact us so we can fix the situation.

Are Deskology desk accessories and desk sets environmentally friendly?

We respect the environment as much as you do and we strive to create our products with sustainable and recyclable materials such as aluminum and cork, but unfortunately not all of our products are 100% eco-friendly. We are working on creating our products with refinished aluminum.

Do you have quantity discounts?

Yes – please contact us if you are ordering more than 10 of any item and we can get you a discount code. If you are a corporation/business interested in ordering a large quantity, please contact us and we can discuss pricing. When we hold specials, coupons will be e-mailed to all subscribed newsletter readers as well as posted on our site. Such offers may include buy one get one 25% off.

Will Deskology be making new products?

Yes – We are working on creating a new line of desk accessories known as the Desk Set Thin. The new desk set will include similar characteristics as our previous Desk Set Professional for a fraction of the cost. Additional items such as a side-loading desk accessory will be included in the desk set as well. For updates on this new desk accessory set, please sign up for our newsletter and read our press releases.

Is Deskology.com accepting new partners and/or authorized retailers?

Yes – Please check out our Retailers page for information on becoming an verified reseller of Deskology.com.